Payment and Guarantees
Last updated: 02.01.2025
At Veronika Porada, we are dedicated to providing a seamless and secure shopping experience for all our customers. Below you will find detailed information about our accepted payment methods and our guarantees to ensure your satisfaction.
1. Accepted Payment Methods
We offer the following secure payment options to ensure a smooth transaction process:
- Bank Transfer: Payments can only be made to our official bank account. Contact us for the bank details if needed.
- Payoneer: You can also make payments via a secure Payoneer link.
Please note: Payments are accepted only through the official bank account or Payoneer link. Other payment methods are not supported.
Note: All transactions are processed securely using encrypted payment gateways to ensure the protection of your personal and financial information.
2. Payment Security
We take your privacy and security seriously. Our website uses the latest SSL encryption to ensure that all payment details and personal information remain confidential and secure.
Additionally, we comply with all industry-standard Payment Card Industry Data Security Standards (PCI-DSS) to provide a safe environment for online payments.
3. Payment Authorization
For security purposes, all payments are subject to verification and approval. If your payment is flagged for any reason (e.g., suspicious activity, incorrect billing information), our customer service team may contact you for additional information. Your order will not be processed until payment is confirmed.
If your payment is unsuccessful, we will notify you and give you the option to resubmit payment or choose an alternative method.
4. Guarantees
At Veronika Porada, we want you to feel confident when shopping with us. That's why we offer the following guarantees:
4.1. 100% Authenticity Guarantee
We guarantee that all products sold on Veronika Porada are 100% authentic and sourced directly from authorized brands or suppliers. If you have any concerns about the authenticity of a product, please contact us immediately, and we will investigate the matter.
4.2. Satisfaction Guarantee
Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges Policy for more details.
4.3. Price Match Guarantee
We strive to offer competitive prices on all our products. If you find an identical product at a lower price from an authorized retailer, contact us, and we will do our best to match or beat the price (certain restrictions apply).
4.4. Secure Shopping Guarantee
We guarantee that every transaction made on our website is secure and protected. In the unlikely event of fraudulent activity related to your purchase, we will work with your bank or payment provider to resolve the issue promptly.
5. Refunds & Cancellations
For information about how we handle refunds and cancellations, please visit our Returns & Refunds Policy. In case of payment issues or disputes, our customer service team is here to assist you.
6. Contact Us
If you have any questions or concerns regarding payments or guarantees, feel free to reach out to us:
- Email: [email protected]
- Address: Chaussée de Bruxelles, 76b, 1410 Waterloo, Brussels
We are here to ensure your shopping experience is smooth, safe, and enjoyable.
