Last updated: 02.01.2025

At Veronika Porada, we are dedicated to delivering your purchases quickly, safely, and efficiently. Below is an overview of our shipping policies, including available methods, costs, and estimated delivery times.

1. Shipping Destinations

We currently ship to the following locations:

United States: Including all 50 states and U.S. territories.
International Shipping: We offer worldwide shipping to select countries. For a complete list, please check the available options at checkout.

2. Shipping Methods & Costs

We provide a variety of shipping options to meet your needs. Shipping costs are calculated based on the destination, shipping method, and the total weight of your order. You can view the available options and prices during the checkout process.

Standard Shipping: Estimated delivery time is 5-7 business days within the U.S.
International Shipping: Delivery times vary by destination but typically take 7-21 business days.

Please note that shipping times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.

3. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after 2 PM (local time) may be processed the next business day.

You will receive a confirmation email once your order has been shipped, including a tracking number for your convenience.

4. International Shipping & Customs

For international orders, customs duties, taxes, and any other additional fees required by the destination country are the responsibility of the recipient. These fees are not included in the shipping cost and must be paid upon delivery.

We recommend checking with your local customs office to understand any additional charges that may apply to your order.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package via the carrier’s website or directly through our website under your account.

6. Delayed or Lost Packages

While we strive to ensure timely delivery, occasional delays can occur. If your package is delayed or lost in transit, please contact our customer service team, and we will work with the carrier to resolve the issue as quickly as possible.

7. Shipping Restrictions

Certain products may be subject to shipping restrictions due to regulations or carrier limitations. If any item in your order cannot be shipped to your location, we will notify you and provide alternative options.

8. Free Shipping Promotions

From time to time, we may offer free shipping promotions for eligible orders. These promotions will be clearly marked on our website and automatically applied at checkout when conditions are met (e.g., minimum purchase amount or shipping destination).

9. Contact Us

If you have any questions or concerns about our shipping policies or need assistance with your order, feel free to contact us:

Chaussée de Bruxelles, 76b

1410 Waterloo

Brussels

[email protected]

We are proud to deliver our products to more than 190 countries worldwide. Whether you’re located in Europe, Asia, America, Africa, or Oceania, we ensure fast and reliable shipping to your doorstep.

Countries We Ship To

Europe Albania, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Asia Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Tajikistan, Thailand, Turkmenistan, UAE, Uzbekistan, Vietnam, Yemen.

Africa Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, DR Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

North America Antigua and Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, USA.

South America Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.

Oceania Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Zealand, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu.

We work to make shopping convenient for you! If your country is not listed here, feel free to contact us, and we will do our best to arrange shipping to your location.